Cervo Mountain Resort, Zermatt - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Riedweg 156, Zermatt, Switzerland, 3920

“The location offers amazing views of the Matterhorn and town.”view full review

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Alpinist Roof L

Max:

2 persons

37 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Alpinist L

Max:

2 persons

32 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Alpinist Roof Junior Suite

Max:

2 persons

49 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Zermatt600 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station600 m

Train100 m

Bus

Bus stop 11.6 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Extraordinary Culinary Experience

“I had the pleasure of dining at the restaurant Puro during my stay, and every meal was a good experience. The breakfast spread was very nice, featuring high-quality, regional products that I truly cherished. Lunch and dinner were equally excellent, with each dish executed to perfection. I still can't forget the short rib I had - it was exceptionally tender and bursting with flavor. Cervo's commitment to culinary excellence made every meal a highlight of my trip!” view full review

Revitalizing Relaxation

“The spa facilities at Cervo were a sanctuary of relaxation. I indulged in a Champissage treatment that left me feeling utterly zen and rejuvenated. The ambiance was serene, with views of the majestic Matterhorn adding to the whole experience. After a long day on the slopes, unwinding in this tranquil setting was exactly what I needed. I can't wait for my next chance to escape to this luxurious haven.” view full review

Spacious and Stylish Accommodations

“I stayed in a beautifully designed suite that offered both spaciousness and comfort. The clever layout allowed for ample relaxation space, and I especially appreciated the thoughtful details like high-quality toiletries and plush bedding. Waking up to the amazing view of the Matterhorn right from my room was nothing short of magical. It truly felt like a luxurious home away from home during my visit.” view full review

Unmatched Apres Ski Vibe

“One of the unique features that sets Cervo apart is the vibrant après ski scene. The live music at the outdoor deck created an inviting atmosphere, making it the perfect place to unwind after a day of skiing. I loved enjoying drinks while soaking up the lively ambiance, which struck the right balance between being fun and relaxing. This dynamic entertainment added a good element to my alpine experience, making me want to return for more.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski to door
Ski storage
Lift
Currency exchange
Fireplace
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Yoga class

Services

Paid airport shuttle
Room service
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's menu
Children's play area

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Massage
Pool with view

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

CD player
AM/FM alarm clock

Location

Riedweg 156, Zermatt, Switzerland, 3920

Map view

Riedweg 156, Zermatt, Switzerland, 3920

City landmarks

Museum

Matterhorn Museum

800 m

Landmark

The Matterhorn

2.2 km

Cemetery

Mountaineer's Cemetery

800 m

Church

St Peter's English Church

740 m

Bridge

Photopoint Kirchbrucke bridge

760 m

Church

Parish Church of St. Mauritius

840 m

Landmark

Walk of Climb

660 m

Landmark

Sunnegga

2.3 km

Landmark

Hinterdorfstrasse

650 m

Landmark

Stellisee

840 m

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 km

Landmark

Hohbalmen

770 m

Landmark

Castor Mountain

770 m

Landmark

Denner Partner

720 m

Landmark

Bergfuhrerdenkmal

770 m

Landmark

Murmeli Brunnen

770 m

Beach

Leisee

2.6 km

Ski Area

Wolli park for beginners Sunnegga

2.4 km

Landmark

Gorner Gorge

2.2 km

Theme Park

Forest Fun-Park Zermatt

1.5 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

2.1 km

Garden

Ricola Herb Garden

2.2 km

Beach

Grunsee

3.0 km

Ski Area

Gornergrat

4.9 km

Landmark

Unterrothorn

3.4 km

Landmark

Grindjisee

3.1 km

Church

Kapelle Riffelberg "Bruder Klaus"

3.4 km

Garden

Dossen Glacier Garden

3.4 km

Landmark

5-Seenweg

2.9 km

Nearby

Seilerwiesenstrasse 9

Obere Matten playground no. 1

590 m

Restaurants

Ferdinand by Cervo

50 m

Riedweg 156

Chalet Hotel Schoenegg Restaurant

170 m

Riedweg 35

Restaurant Alpenroyal

150 m

Riedweg 96

La Caleche

610 m

Gryfelblatte 4

Restaurant Chez Heini

660 m

Wiestistrasse 45 3920 Zermatt

Christiania Restaurant

600 m

Wiestistrasse 7

Chalet da Giuseppe

360 m

Vispastrasse 26

Cheminee

270 m

Matterstrasse 31

Reviews and Ratings

Feedback from previous guests about their experience.

5/5 based on 1002 reviews

#26 of 107 hotels in Zermatt based on Tripadvisor

Ethan

United Kingdom, March 2025

9.8/10

This hotel in Zermatt offers breathtaking views of the Matterhorn and an exceptional dining experience that truly stands out. The service level is remarkable, with staff that genuinely make an effort to assist and engage with guests. While the ambiance during apres-ski can be lively and fun, those looking for a more subdued atmosphere might find it a bit overwhelming at times. Nevertheless, the combination of stunning scenery and delightful hospitality ensures a memorable stay.

Rooms

10.0

The rooms are brilliantly designed, bright, and spacious, with fantastic views of the Matterhorn. I loved that they were stocked with everything I could possibly need, adding to the comfort of my stay.

Service

10.0

The service is incredible; each staff member is attentive and incredibly knowledgeable about the region. I felt well cared for throughout my stay, whether it was during meals or when asking for local tips.

Location

10.0

The hotel boasts an outstanding location, conveniently positioned near ski lifts and only a short walk to town, making it ideal for skiing as well as exploring Zermatt.

Dining

10.0

Dining at the hotel was exceptional. The variety and quality of meals, especially the breakfasts, were a delight. It was a great experience to try local flavors in a warm and inviting atmosphere.

Facilities

9.0

The hotel's facilities enhance the experience with options for wellness and relaxation after a day of skiing. The offerings are thoughtfully curated to provide guests with a rejuvenating experience.

Daniel

United Kingdom, December 2024

8.4/10

This hotel offers a wonderful blend of comfort and style, with spectacular views of the Matterhorn. The location is perfect for skiing, with easy access to the lifts, and the overall atmosphere is vibrant and lively. However, the service can be inconsistent at times, particularly with knowledge about local activities, and the dining prices could be improved. Overall, it's a fantastic experience despite some minor issues.

Rooms

9.0

The rooms are beautifully designed and provide great views of Zermatt and the Matterhorn. I enjoyed how cozy they felt, and the included free soft drinks in the minibar were a nice touch.

Service

7.0

Service was attentive and accommodating, especially when they prepared a to-go breakfast for me at an early hour. However, I did experience a hiccup with the reception regarding my ski pass, which could have been handled better.

Location

10.0

The location is a true gem, being conveniently situated near the Sunnegga lift, making it quite easy to head out for skiing. It's also just a short distance to explore the town.

Dining

8.0

The dining experience was generally enjoyable, especially the breakfast with its high quality and variety. However, I did find some of the menu prices to be on the steep side, which detracted slightly from the overall value.

Facilities

8.0

Facilities include a lively apres-ski scene with good music options, but I felt the wellness offerings could be expanded to enhance relaxation after a day of skiing.

Spectacular views

Inconsistent service

Elliot

United Kingdom, October 2024

9.0/10

I had an incredibly luxurious and peaceful stay at the hotel, surrounded by breathtaking views of the Matterhorn. The service was impeccable, with helpful staff making me feel absolutely welcome. However, the location might not be ideal for those preferring immediate access to various activities as it involves a short walk. The dining options and quality were top-notch, making every meal a delightful experience.

Rooms

9.0

The rooms were cozy and warm, offering fantastic views and equipped with all essential amenities. I was particularly impressed with the eco-friendly approach to toiletries.

Service

Location

8.0

The location is superb, set against the mountain slope with incredible views over Zermatt and easy access to the Sunnega train. However, it does require a bit of a walk to the nearest points of interest.

Dining

10.0

The dining experience was exceptional, with breakfasts that felt like I was in a top restaurant. There's plenty of variety available, making each meal enjoyable.

Facilities

9.0

The hotel boasts impressive facilities, allowing guests to relax and recharge after outdoor adventures. However, the distance from dining areas to some rooms could be a minor inconvenience.

Luxurious ambiance

Distance to activities

Jennifer

United Kingdom, September 2024

8.6/10

Staying at this hotel was a delightful experience overall. The views of the Matterhorn from the rooms are absolutely breathtaking, and the staff went above and beyond to ensure our comfort, making the service truly exceptional. While the dining options were amazing, the price is quite high, which might make it less accessible for some. Nonetheless, the atmosphere and unique touches truly made our visit memorable.

Rooms

8.0

The room was cleverly designed, bright, and spacious with gorgeous views of the Matterhorn. However, the layout meant that we had to keep the curtains closed for privacy due to nearby balconies overlooking our room.

Service

10.0

The service was warm and engaging. The staff were incredibly helpful with everything from ski rentals to recommending the best local wines at dinner, making our stay feel personal and attentive.

Location

9.0

The location is superb with easy access to the Sunnegga lift and a short walk to the Gornegracht train. The vibrant atmosphere near the apres-ski bars also added to the fun.

Dining

9.0

Dining was exceptional with a fantastic selection of dishes and a breakfast that rivals the best restaurants. Every meal was a treat, but prices felt quite steep for those on a budget.

Facilities

7.0

Facilities provided were top-notch, although I wish there was a bit more space in public areas as they felt crowded at times.

Ian

United Kingdom, September 2024

9.2/10

Staying at Cervo was a truly memorable experience! The stunning views of the Matterhorn and priority given to guest comfort throughout the hotel definitely stood out. The staff's dedication to service and thoughtful details made every moment enjoyable. However, while the dining was delicious, it could benefit from a bit more variety. Overall, it's a fantastic choice for anyone looking for luxury in Zermatt.

Rooms

10.0

The rooms are not only spacious but also have a fantastic view of the Matterhorn. I was especially impressed by the eco-friendly approach to toiletries, which shows a commitment to sustainability.

Service

10.0

The service is truly remarkable-every staff member went above and beyond to ensure I felt welcomed and taken care of. Their attentiveness made the stay even more special.

Location

9.0

Cervo is perfectly situated away from the busyness of the streets, allowing for an unobstructed view of the Matterhorn while still being within walking distance to great shops and restaurants.

Dining

8.0

The dining experience was delicious, with fresh and flavorful options. However, I felt there could have been a larger variety, particularly for breakfast.

Facilities

9.0

The facilities are fantastic, with impressive wellness options that truly enhance the after-ski experience. Everything is designed to offer relaxation and rejuvenation.

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